Top E-commerce Development and Marketing Agency in Vietnam

60+
Completed projects
9+
Years experience in E-commerce
30+
Partners
Communicate via English, Vietnamese, Japanese
What we bring to you?
Feedforce offers a comprehensive e-commerce solution, empowering businesses to thrive in both technology to marketing aspects.
Strategic Partnership

We go beyond marketing execution to provide strategic planning, ensuring your online presence aligns with your overall business goals.

End-to-End Expertise

Our team possesses a deep understanding of e-commerce technology, from app development and website building to data feed management and tag implementation.

Multilingual Proficiency

We bridge the communication gap, seamlessly working in English, Japanese, and Vietnamese to cater to your diverse audience and market needs.

Experienced & Reliable Team

Our team members boast extensive experience and consistently deliver high-quality work with integrity and dependability.

Service Introduction

1
Research & Analysis

Internal research: Analysis of the current pros and cons by data, client interviews, and documents.

Market research: Customer insight, competitors, overall market.

2
Strategy Building

Project simulation by month to reach the maximum performance by KPIs.

Digital marketing strategy followed a customer-centric approach.

3
Project Planning & Management

Campaign structure and media plan by month followed strictly historical data - Project timeline.

4
Optimization

DATA IS THE KEY

Campaign effectiveness is analyzed and measured based on the marketing funnel and attribution model of each channel.

5
Analytics-Driven Reporting & Insights

We build a daily custom report, easily accessible by you, to understand progress, and we provide analytics-based insights on the same.

6
Review

We will work with you on monthly reports to analyze customer behavior based on data and the next action to focus on improving or maintaining our performance.

Case Studies

Healthcare Supplement

Average price: 450,000 VND - 800,000 VND

Channel: Facebook, Zalo, Eclick

Digital GTM strategy and market research for new products.

Discount plan, KOL proposal.

Website structure and content optimization.

Media plan by month and data analysis.

50% up to 250%

Return on Ads Investment (ROAS)

95,000 VND

Cost Per Lead

35%

Conversion from Lead to Qualified Lead

Premium Food

Average price: 600,000 VND

Building a Shopify website and SEO consultant.

Ads management targeting ROAS for new customers.

Digital GTM strategy and market research.

Media plan by month and data analysis.

AOV at 1.4M

Average Order Value

263% up to 400%

Return on Ads Investment (ROAS)

2.3% up to 3%

Conversion Rate

Stuffed Toys

Average price: 300,000 VND

Shopee management.

Ads management targeting ROAS for new customers.

Digital GTM strategy and market research.

Discount plan proposal.

Homepage/Product page optimization.

Media plan by month and data analysis.

Top organic keywords

Gấu bông cho bé, gấu bông cho bé gái, gấu bông cao cấp

250% - 400%

Return on Ads Investment (ROAS)

2.5% - 3.5%

Conversion Rate (Improve +100%)

Healthcare Supplement

Average price: 1,090,000 - 3,270,000 VND

Leverage high-performance banners from other channels such as Facebook and GDN for Zalo.

A/B testing continuously with many different banner models because Zalo ads is a native ads platform, so the effectiveness of advertising mainly comes from capturing the right insight and expressing it through banners or headlines.

2 campaigns separately:

Increasing the number of qualified traffic for the Landing page from Zalo ads --> Retargeting by Google Display ads and YouTube ads. 

Lead generation: Free height increase guide for children ---> Collecting customer's Zalo via message form and introducing service via Zalo official account.*KPIs: Cost per Message, CVR from Messages to Orders.

Healthcare Supplement

Average price: 450,000 VND - 800,000 VND

Research and consult KOL/KOC Booking to increase brand awareness and conversion rate.

Product optimization: Improve product page based on trending keywords, and customer insight.

Ads optimization for TikTok Shop search ads and TikTok display ads on campaign days.

Promotion plan and campaign set up.

Period:

July: Traffic collection and product page optimization (ROAS: 18% - 2 products sold)

August: Plan for KOL/ KOC Booking and promotion plan (ROAS: 46% - 50 products sold)

September to November: Ads optimization focus on ROAS (ROAS: 124 up to 173% in November)

See Our Services

Knowledge Hub

Vietnam's e-commerce is booming, with omnichannel retailing becoming vital for success. By integrating online and offline channels, businesses can enhance customer satisfaction, boost sales, and gain an edge. Discover key strategies, challenges, and success stories in this $39 billion market.

E-commerce

Omnichannel

Livestream sales have reshaped how Vietnamese businesses engage with consumers, especially after the COVID-19 pandemic. While it’s a fast-growing trend with potential to boost sales and expand brand reach, livestreaming also brings challenges that can impact trust and operational stability. Is lives

E-commerce

Paid Media

Planning

Social Media

TikTok Shop

Are you ready to take your cosmetic brand global? We’re thrilled to invite you to an exclusive workshop to equip you with the knowledge and tools needed to succeed in the highly competitive US market through Amazon Global Selling.

Seminar

Cosmetics

E-commerce

Explore my journey at Feedforce Vietnam, from onboarding to mastering digital marketing strategies across e-commerce, social media, and Zalo Ads. I contributed to boosting brand awareness and sales, refining tactics in Vietnam's dynamic market. This internship shaped my digital marketing expertise.

Work