Top E-commerce
and Digital Marketing
Agency in Vietnam

We partner with companies of all sizes, all around the world.

Planning & Insight

PDCA Approach

Analytics & Reporting

Data Driven

30+
Partners
9+
Years experience in E-commerce
60+
Completed projects
Communicate via English, Vietnamese, Japanese

Our Partners

Service Introduction

Development Service

Designed to help businesses grow in the digital landscape by providing expert development solutions tailored to your needs.

  • Shopify Store Development
  • Shopify App Development
  • Landing Page
  • Tag Implementation
  • Software Testing
  • SEA-Market Connector
Service Detail

E-Commerce Service

Boost online sales by enhancing traffic quality, optimizing conversion rates, and increasing customer lifetime value in multi e-commerce channels as Shopee, Lazada, TikTok Shop, and Amazon.

  • Market Research
  • E-Commerce Store SEO
  • Performance Ads: Shopee Ads, Lazada Ads...
  • Promotion Strategy
  • Traffic Increase
  • Pricing Strategy
Service Detail

Paid Media Service

Expand your reach and increase customer lifetime value through targeted advertising that is powerful enough to reach broad audiences and specific individuals.

  • Facebook Ads
  • Google Ads
  • LinkedIn Ads
  • Native Ads
  • TikTok Ads
  • Zalo Ads
  • Criteo / RTB House
Service Detail

Social Media Management

Designed to help your business grow and optimize the performance on social media channels.

  • Social Media Management: Facebook, Instagram, LinkedIn, Zalo
  • Content Strategy
  • Content Creation
  • Image Design
Service Detail

Marketing Consultant

Designed to provide expert guidance and support to improve your internal management, develop effective strategies, and optimize your marketing efforts.

  • Support In-House Management
  • Planning/Strategy Advisor
  • Study Session Service
  • Website Audit
Service Detail

SEA-Market Connector

Expand sales channels in Southeast Asia: Effortless cross-border and local e-commerce management with Shopify

  • Effortless Product Registration
  • Streamlined Order Management
  • Real-Time Inventory Sync
  • Reach a Global Audience
Service Detail

Case Studies

Healthcare Supplement

Average price: 450,000 VND - 800,000 VND

Channel: Facebook, Zalo, Eclick

Digital GTM strategy and market research for new products.

Discount plan, KOL proposal.

Website structure and content optimization.

Media plan by month and data analysis.

50% up to 250%

Return on Ads Investment (ROAS)

95,000 VND

Cost Per Lead

35%

Conversion from Lead to Qualified Lead

Premium Food

Average price: 600,000 VND

Building a Shopify website and SEO consultant.

Ads management targeting ROAS for new customers.

Digital GTM strategy and market research.

Media plan by month and data analysis.

AOV at 1.4M

Average Order Value

263% up to 400%

Return on Ads Investment (ROAS)

2.3% up to 3%

Conversion Rate

Stuffed Toys

Average price: 300,000 VND

Shopee management.

Ads management targeting ROAS for new customers.

Digital GTM strategy and market research.

Discount plan proposal.

Homepage/Product page optimization.

Media plan by month and data analysis.

Top organic keywords

Gấu bông cho bé, gấu bông cho bé gái, gấu bông cao cấp

250% - 400%

Return on Ads Investment (ROAS)

2.5% - 3.5%

Conversion Rate (Improve +100%)

Healthcare Supplement

Average price: 1,090,000 - 3,270,000 VND

Leverage high-performance banners from other channels such as Facebook and GDN for Zalo.

A/B testing continuously with many different banner models because Zalo ads is a native ads platform, so the effectiveness of advertising mainly comes from capturing the right insight and expressing it through banners or headlines.

2 campaigns separately:

Increasing the number of qualified traffic for the Landing page from Zalo ads --> Retargeting by Google Display ads and YouTube ads. 

Lead generation: Free height increase guide for children ---> Collecting customer's Zalo via message form and introducing service via Zalo official account.*KPIs: Cost per Message, CVR from Messages to Orders.

Healthcare Supplement

Average price: 450,000 VND - 800,000 VND

Research and consult KOL/KOC Booking to increase brand awareness and conversion rate.

Product optimization: Improve product page based on trending keywords, and customer insight.

Ads optimization for TikTok Shop search ads and TikTok display ads on campaign days.

Promotion plan and campaign set up.

Period:

July: Traffic collection and product page optimization (ROAS: 18% - 2 products sold)

August: Plan for KOL/ KOC Booking and promotion plan (ROAS: 46% - 50 products sold)

September to November: Ads optimization focus on ROAS (ROAS: 124 up to 173% in November)

See Our Services

What Our Clients Say

Feedforce Vietnam expertly built our Shopify store and continues to provide valuable technical and operational support even after the launch. Managing our store, which was previously built on WordPress, has become much more streamlined, and we've seen tangible benefits like a significant boost in our average order value.

When it comes to managing our advertising, Feedforce Vietnam has gone the extra mile to truly understand our business. Their dedication to running a fast and efficient PDCA cycle has been impressive, ensuring continuous improvements and quick results.

Mitsuhashi Naoki

The representative of TAWARAYA

Feedforce Vietnam has been a reliable partner, offering flexible support in social media and advertising management. Their multilingual expertise in English, Vietnamese, and Japanese, combined with deep knowledge of the Vietnamese market and ad optimization, has been invaluable. Even before establishing our Vietnam entity, they guided us with insights and strategies, making them a great partner for market exploration and growth.

Sai Kamonros Unhasongtham

Overseas Business Division of Bigbeat

Our Core Members

Mori Daisuke

CEO - Founder

Mori Daisuke is the CEO and Founder of Feedforce Vietnam, an e-commerce and marketing solutions expert for any businesses in Vietnam. He has over 10 years of experience in digital marketing and has deep knowledge of the Vietnamese and international market.

Lam Bui

Marketing

With experience in B2C sales at ELSA and as a project coordinator in interior design, Lam brings solid project management skills and a strong grasp of client needs. At Feedforce, Lam leverages cross-cultural insights and a results-driven mindset to deliver tailored digital marketing strategies and align teams and stakeholders.

Khai Huynh

Marketing

With a media production background, Khai now works at Feedforce Vietnam, supporting businesses in optimizing digital marketing through content creation, social media management, and strategy optimization to boost online engagement and measurable results.

Kha Nguyen

Marketing

With experience in account management, Kha now contributes to project success at Feedforce Vietnam through creative ideas, content development, and e-commerce optimization. He is committed to helping clients boost performance while aligning each initiative with their business goals.

Hung Nguyen

Marketing

With a major in e-commerce, Hung is passionate about optimizing online strategies and driving measurable results. At Feedforce Vietnam, he works with a talented team to strengthen content, social media, and marketing efforts for both Vietnamese and global markets.

Nhung Nguyen

Administrative operations

Nhung is multilingual (Vietnamese, English, Japanese) and has an extensive network of experts in the e-commerce and IT development industry in Vietnam.

FAQs

1

I don't know the real challenges of ourselves?

We identify the client's challenges through initial consulting.

2

We haven't make mid-long-term digital marketing plan

We can plan on an annual or monthly basis with the resolution of client challenges as the top priority KPI.

3

We don’t have tech resources for e-commerce?

We have a team of technically minded members, including web engineers, who can take care of the technical work for you, such as creating e-commerce stores and setting up e-commerce tags.

4

We haven’t had a good result even though we struggled with e-commerce for a long time?

Through initial consulting, we will identify whether past results are due to the product, branding, or performance marketing practices.

5

Compared with other agencies, what makes Feedforce different?

- At Feedforce Vietnam, we follow the planning structure and data logic to optimize the campaign. Every campaign will be planned based on industry and business historical data to guarantee Feedforce Vietnam follows strict KPIs regarding qualified traffic, ads cost, order, and revenue.

- Every campaign we set up will follow the campaign structure guideline to maximize the performance of your business and focus strongly on our potential customers. You will surely know what audience types we focus on and bring the best performance to your business. With this data, brands, especially medium and small sizes that don't have a large budget can maximize the brand awareness to your true customers.

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Knowledge Hub

Shopping via Livestream - The Vietnamese Consumer Perspective

Livestream shopping is booming in Vietnam, driven by FOMO, trust, and social proof. With millions of sessions monthly, it’s reshaping e-commerce and offering brands a powerful way to engage and convert digital-savvy consumers.

TikTok

E-commerce

Shopee

April 24, 2025

The Impact of Short-Form Videos on E-Commerce Sales in Vietnam

Short-form videos are transforming Vietnam’s e-commerce, driving engagement and sales on platforms like TikTok. More and more brands thrive with viral campaigns. Explore key trends, top product categories, and future opportunities shaping the digital market.

digital marketing

Social Media

E-commerce

TikTok

February 3, 2025

Methods for Measuring the Effectiveness of Marketing Campaigns

Explore effective methods like attribution modeling, A/B testing, and marketing mix modeling to measure your campaigns' success. Learn how key metrics like ROI, CLV, and CAC can enhance decision-making and optimize marketing strategies for maximum impact.

digital marketing

Paid Media

January 14, 2025

TikTok Shop: The Best and Worst Product Categories for Sales Success

TikTok Shop is revolutionizing Vietnam’s e-commerce, excelling in categories like fashion, beauty,... through engaging "shoppertainment." Yet, high-end electronics and generic products struggle due to trust issues and limited appeal. Discover strategies to thrive in this content-driven marketplace!

digital marketing

E-commerce

TikTok Shop

December 25, 2024

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Top E-commerce Development and Marketing Agency in Vietnam
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Contact Us
Address:
35 Xuan Thuy, Thao Dien Ward, Thu Duc City, Ho Chi Minh City, Vietnam (Google Maps)
Email:
info@feedforce.vn
©2024 Feedforce Vietnam Co., Ltd